Mercedes-Benz is a renowned global automotive brand known for its luxury vehicles. With a history dating back to 1926, the company has a strong reputation for cutting-edge technology, exceptional performance, and elegant design. Mercedes-Benz offers a wide range of vehicles, including cars, SUVs, trucks, and buses, and has been at the forefront of automotive innovation, introducing advanced safety features and environmentally friendly models. Their commitment to quality and customer satisfaction has made them a trusted and prestigious choice in the luxury automotive market.
Headquartered in Stuttgart, Germany, Mercedes-Benz operates a global network of dealerships and service centers. These facilities provide comprehensive automotive services, including maintenance, repairs, and customer support. Mercedes-Benz is dedicated to delivering an exceptional ownership experience, ensuring that customers receive top-notch service and support throughout their vehicle ownership journey. Their focus on customer satisfaction further reinforces their position as a leading luxury automotive brand.
Mercedes-Benz continues to lead the industry with their commitment to technological advancements, design excellence, and performance innovation. Their vehicles represent a blend of luxury, comfort, and cutting-edge technology, making them a symbol of prestige and driving pleasure.
Our client required real-time information for the correct operation of its warehouse. Its key users needed updated data on pending work, incoming and outgoing parts and vehicles, as well as clear indicators to make business decisions.
Our expert Solution
We carried out a Design Thinking Workshop to identify pain points and transform them into navigable prototypes. We then created a set of applications to provide real-time reporting of a warehouse operator’s tasks to the head of logistics.
These applications make it possible for operators to access their workload, work picks, non-compliance issues, and area general indicators, online. Also, logistics managers now have real-time simultaneous monitoring of warehouses, are informed of the workload per operator, and can keep their budgets under control.
The project results