Claro
Driving Telecom through digital transformation
Driving Telecom through digital transformation
About Claro
Claro is a leading telecommunications company operating across multiple countries in Latin America. As a subsidiary of América Móvil, Claro provides a wide range of communication services, including mobile, landline, internet, and television. Their extensive network infrastructure and innovative technologies enable them to deliver reliable and high-quality connectivity to their customers, facilitating communication, digital access, and entertainment.
Their need
Our client needed to make the most of its investments in salesforce sales cloud and salesforce community cloud. They required an agile pod to carry out support maintenance for salesforce, within a limited time frame.
Our expert Solution
Our agile pod of salesforce consultants focused on integrating web services, api and developments within a limited timeframe. We were able to comply with our client’s deadline by automating processes with process builder and data loader.
The project results
- Development of APEX classes and triggers
- Web Services and API´s integrations
- Development of Visualforce pages
- 100% Standardized process: Employees now have an established, time-tested process to use
- - 37% Cost reduction: Due to the optimization of time and resources
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