Transforming telco for the digital world

Corrective and predictive salesforce services

The Challenge

A latam telco company needed to make the most of its investments in salesforce sales cloud and salesforce community cloud. They required an agile pod to carry out support maintenance for salesforce, within a limited time frame.

Our Solution

Our agile pod of salesforce consultants focused on integrating web services, api and developments within a limited timeframe. We were able to comply with our client’s deadline by automating processes with process builder and data loader.

CLIENT

Claro

SERVICES

Development of APEX classes and triggers.

Development of Visualforce pages.

Web Services and APIS integrations.

TECHNOLOGIES

Salesforce Sales Cloud
Salesforce Community Cloud

Claro Success Case - Corrective and Predictive Salesforce Services - Inclusion Cloud

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RESULTS

THE PROJECT RESULTS IN NUMBERS

Standardized process: Employees now have an established, time-tested process to use.

Cost reduction: Due to the optimization of time and resources

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