Transforming telco for the digital world
Corrective and predictive salesforce services
Client: Claro
Industry: Telecom
The Challenge
A latam telco company needed to make the most of its investments in salesforce sales cloud and salesforce community cloud. They required an agile pod to carry out support maintenance for salesforce, within a limited time frame.
Our Solution
Our agile pod of salesforce consultants focused on integrating web services, api and developments within a limited timeframe. We were able to comply with our client’s deadline by automating processes with process builder and data loader.
- Development of APEX classes and triggers
- Development of Visualforce pages
- Web Services and API´s integrations
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The Project Results
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STANDARDIZED PROCESS
Standardized process: Employees now have an established, time-tested process to use.
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COST-REDUCTION
Cost reduction: Due to the optimization of time and resources
