We’re Your Salesforce Growth Engine
As Salesforce certified partners, we specialize in implementations & integration that connect Salesforce with your systems. Designed & customized by Salesforce-certified consultants.
Connect with us on LinkedIn for updates and insights!
LEADING COMPANIES
Exploring AI in Salesforce:
From Einstein AI to Agentforce
Our team of Salesforce certified consultants brings the best practices and expertise to help you integrate Salesforce with the latest AI tools. From Einstein AI (predictive insights) and Salesforce Copilot (generative copilots for Sales Cloud, Service Cloud, and Marketing Cloud) to the emerging Agentforce platform (autonomous AI agents), we help you build a Salesforce ecosystem that supports decision-making and acts.
By combining these capabilities with Salesforce Data Cloud, we enable connected, real-time Salesforce workflows that drive measurable ROI.
Our Salesforce
Capabilities
Trust & Governance
- What Salesforce offers:
Einstein Trust Layer, Agentforce Guardrails, Command Center. - What we do:
We configure AI agents with built-in security, permissioning, and observability using Salesforce-native guardrails. Our team helps define what agents can and cannot do—right from the start. - Value delivered:
Peace of mind. Agents that are compliant, explainable, and auditable from day one.
Data & Integration Layer
- What Salesforce offers:
Data Cloud, MuleSoft, Enterprise Knowledge - What we do:
We connect Salesforce to the rest of your enterprise: ERPs, CRMs, data warehouses. Then, we activate that data in real time to fuel workflows and agents—accurate, fast, and always context-aware. - Value delivered:
No more disconnected systems. Just clean, actionable data feeding your AI.
Intelligence & Reasoning Layer
- What Salesforce offers:
Atlas Reasoning Engine, Copilot, Agentic Layer. - What we do:
We don’t just turn on AI—we shape it. We train Salesforce agents to interpret intent, decide, and act within your specific business logic. We fine-tune prompts, reasoning paths, and automation sequences. - Value delivered:
Smarter outcomes, faster decisions, and fewer errors. Real intelligence, not just automation.
Agent Builder & Lifecycle
- What Salesforce offers:
Agent Builder, Command Center, Prompt Builder. - What we do:
We define, build, test, and supervise your agents using both low-code tools and custom configurations. We track performance, iterate on behavior, and scale what works. - Value delivered:
You get usable agents—fast. And they keep getting better.
Execution & Embedded Automation
- What Salesforce offers:
Agentforce Platform, Slack & Console embeds, APIs. - What we do:
We deploy agents inside the tools your teams already use—Slack, Service Console, web apps. We also integrate them with your processes, flows, and external APIs to make them actually useful. - Value delivered:
Real productivity. Agents that don’t just assist—they get things done.
How We Help You Scale AI with Salesforce
Most AI pilots never make it to production. We’re here to change that.
At Inclusion Cloud, we’re end-to-end specialists in Salesforce implementations through our team of Salesforce-certified consultants, developers, and architects. We help you move from experimentation to real outcomes—whether you’re starting with Salesforce Marketing Cloud personalization, launching an agentic AI use case, or integrating Salesforce CRM with tools like NetSuite, ServiceNow, or MuleSoft.
Here’s how we drive value across the AI adoption journey:
1
Define a Use Case Worth Scaling
We help you identify repeatable, high-impact opportunities for AI automation, so you don’t waste time on flashy pilots that don’t translate to business results.
2
Activate the Right Salesforce Capabilities
We implement the right mix of Salesforce tools—Data Cloud, Marketing Cloud, Agentforce, Einstein, and more—to hit your goals.
3
Integrate Data from Your Entire Tech Stack
Our team connects Salesforce with all your tools—ERP, Outlook, ServiceNow—so your AI works with full context.
4
Customize, Test, and Harden the Solution
We build, test, and optimize automations tailored to your workflows—no cookie-cutter deployments here.
5
Support Scale and Continuous Innovation
We support ongoing evolution with new features, integrations, and upgrades—so your CRM keeps driving value.
Ready to turn your AI pilot
into a long-term win?
Connecting Millions Through Salesforce Agile Pods
Industry: Telecom
Industry: Telecom
A global telecom leader needed to maximize its investment in Salesforce Sales Cloud and Community Cloud. With limited time and internal bandwidth, they required an agile pod to support and maintain their Salesforce environment.
Custom APEX classes and Visualforce pages
Web Services and API integrations
standardized workflows across teams
cost reduction through time and resource optimization
Big Ideas,
Bigger Impact:
Salesforce Solutions for Dallas
We help Dallas businesses turn Salesforce into a growth engine. Our local teams deliver fast, secure, and scalable solutions that drive real results.
Fueling DFW’s Digital Future.
Why Inclusion Cloud
Why Inclusion Cloud
Awards & recognitions
Our Salesforce Journey
18+ Years of Partnership
From the early days of cloud-based CRM to today’s era of Agentic AI, we’ve grown alongside the platform—shaping business transformation with every release.
Timeline of Innovation
inMOVE™
by InclusionCloud
Agile Pods for End-to-End
Salesforce Delivery
Meet inMOVE™ by Inclusion Cloud, our dynamic operating model for scaling Salesforce success.
We build tailored delivery pods that move fast, stay aligned, and adapt to your evolving needs.
At the heart of our framework is inMOVE™: agile, cross-functional teams powered by senior, certified Salesforce consultants, onshore & offshore experts and service managers to ensure the fastest and high quality of each delivery.
These pods are built to operate across the entire delivery lifecycle: from advisory to continuous innovation.
What makes inMOVE™ by Inclusion Cloud different? It’s powered by AI.
Need a Different Delivery Model?
We know one size doesn’t fit all. If inMOVE™ by Inclusion Cloud isn’t the right fit for your project, we also offer flexible delivery alternatives like:
Or connect with our experts for a custom solution built around your goals, tech stack, and team structure.
Find the perfect Salesforce specialist for your project
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