Road to AI Maturity

Welcome to the second edition of AXIS, the Inclusion Cloud research lab. This time, we present Road to AI Maturity: The CIO’s Strategic Guide for 2025—a roadmap designed to help CIOs turn AI exploration into measurable value.

As the initial excitement around GenAI fades, the pressure is mounting on CIOs to demonstrate the real business impact of their AI investments. In this report, we explore how businesses must shift from experimentation to integration and value creation. The journey through AI maturity is no longer just about testing tools and playing with possibilities; it’s about embedding AI into workflows, proving its value, and aligning it with business goals.

We’ve broken down this process into three key stages: Basecamp, Mountain Lodge, and the Mountain Top. Each phase offers distinct challenges and opportunities for organizations, from understanding the AI landscape at Basecamp, to scaling and optimizing at the Mountain Lodge, to preparing for next-gen technologies at the Mountain Top.

Through surveys with IT leaders and a close look at industry trends, we’ve uncovered the strategic moves CIOs need to make to ensure AI becomes a true enabler of sustained business success.

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